FAQs

Structure is key to our success. We know and understand that a therapeutically structured environment is the focus of everything we do. Treatment is delivered by multiple professionals who work as a team to provide individual support to the patient. The programs are coordinated in group settings as well as individual time. Each program includes varying levels of group therapy, recreational therapy and medication management. Individual therapy is available on a case-by-case basis.

Our trained staff approaches the first assessment as an opportunity to get a better understanding of the client’s needs. We discuss past medical history; current issues, such as substance use; and help determine the level of crisis the client is in. Once we know more about the client, we make recommendations, along with input from our psychiatrist, on a treatment plan.

In some situations, a client may need to be placed on a 72-hour involuntary hold if our staff determines that the client is an immediate physical threat to themselves or others. During that time, our staff works quickly to stabilize the client so they can join our other treatment options.

We might also determine during the assessment that the most appropriate treatment option is inpatient acute, outpatient or residential. If Peak View does not offer the level of care you require, we will provide you with appropriate recommendations.

Absolutely not. Anyone (a family member or close friend, or the client themselves) can call us at any time to begin an assessment.

This is a difficult question. If you believe you need help, often times this is the case. Please visit our self-assessment page to see how you respond to certain statements.

As soon as someone is admitted to Peak View, we begin case management and the discharge planning process. Case management is your opportunity to work with a therapist on your treatment goals. Discharge planning allows you to make decisions about your treatment options once you return home. This will include being referred to a local counselor, support services, or group therapy meetings, as appropriate.

Recreational therapy provides an opportunity for clients to express themselves beyond traditional counseling and group therapy. Although the options may vary, Peak View offers art, music, play, and sports to clients. These activities create a fun outlet for socialization while teaching new past-time activities that can be continued after leaving Peak View.

Group therapy is a cornerstone of mental health and addiction treatment. The discussion-based groups are led by qualified therapists who, through honest sharing and discussions, can lead to a better understanding of one’s own challenges. Many people find that group therapy encourages clients to see areas where they can improve their lives and make better choices.

Family therapy will be offered by the assigned program therapist on a weekly basis to each individual residing in a family. The program therapist will work with each client and his or her family from a family systems perspective to improve positive family communication and coping skills and to achieve identified treatment goals.

Individual therapy, in which a client meets one-on-one with their assigned therapist, is offered several times during treatment, usually weekly. This relationship helps the client focus on the aspects of their lives they need to improve upon, while helping them understand their mental health issues or the reasons for their substance use disorder. Our therapists will establish a therapeutic alliance while encouraging problem-solving in a supportive environment.

Discharge planning begins well before actual discharge, so there will be no last-minute decisions to be made. Medication orders will be handled in advance and the client’s counselor will schedule a follow-up appointment. Plans will also be made for the client to see a counselor near their home so that treatment continues.

As a loved one, you want what’s best for your family member or friend. Unfortunately, they might not feel the same way. Getting information about treatment options from places like Peak View is a great start and can be a conversation-starter for letting them know that you are worried about them.

Be as supportive of them as you can and offer to accompany them to their assessment. Most importantly, if you believe your loved one is a danger to themselves or someone else, call 911 immediately.

The length of stay can vary by population and individual needs. Because we are an acute setting we usually have individuals seeking treatment stay with us between nine and fifteen days. Sometimes they stay for a shorter or longer period of time. The outpatient program is a structured day and can last typically between two and six weeks depending on the individual’s needs.

If our facility isn’t the right fit, we work to ensure that the individual leaves with resources and options. We want to make sure they leave with follow-up measures in place to help them in areas we do not offer.

All visitors must be pre-approved by both the client and their counselor to ensure that visits are a positive part of the acute care process. Your loved one’s counselor will work with you to plan your visit and prepare you for what to expect.

We accept most commercial insurances along with Medicare, Medicaid, and Tricare. Insurance coverage will be investigated by our admissions team and will be presented to the client in a timely manner prior to admission.

We work with clients at all stages of their mental health or addiction journey. We are able to help severe or mild behavioral health challenges in our supportive, intensive environment. Some of the most common mental health problems we treat are depression, PTSD, anxiety, and visual hallucinations.

We recognize that each client comes to us from a different background and with different needs. No two clients will react to the same approach. That’s why we perform an intensive intake and assessment process–so that we can build an individualized treatment program specifically for that client.

Clients will be welcomed into a safe environment by trained professionals. Our staff members will provide clients with every opportunity to develop their personal goals and return to a life of wellness.

Our facility has a welcoming, home-like atmosphere that is unlike anything you will find in a standard hospital. Our facility includes outdoor courtyards, gymnasiums, and plenty of windows to allow natural light to enter rooms.

Our team understands the diverse groups of people we serve come with special therapeutic considerations. The structure of our hospital’s programs ensures that all clients receive age-appropriate treatment, including group therapy, recreational therapy, and medication management. Our programming is delivered separately between our seniors, adults, and youth age groups.

Peak View provides a number of items including basic care items to our patients while they are in our care. Some of these items are listed below. For a comprehensive list of items allowed to be brought by or to a patient, please Click Here for our Approved Inventory Information Sheet.

• Blankets, pillows, sheets, towels and wash cloths
• Deodorant
• Lotion
• Shampoo/Conditioner
• Tooth paste and tooth brushes
• Hair brushes and combs
• Lip Balm
• Ear Plugs

Please see our “Outpatient Zoom Instructions” for step-by-step instructions on how to log into the session.

Our outpatient services are facilitated in a group model. We encourage clients to have an individual therapist set up in the community as well, to ensure continuity of care once you have completed services here.

Adult Telehealth IOP runs Monday-Friday from 9:00am-12:00pm. This will be your daily schedule:

9:00am-9:45am Process Group I

9:45am-10:00am Break

10:00am-10:45am Psychoeducation Group

10:45am-11:00am Break

11:00am-11:45am Process Group II

You will be assigned a primary therapist that you will meet with via Zoom or over the phone to develop treatment goals and track progress.

If you’re going to be late or miss a group, please contact us ahead of time.

*please note, if you are going to be more than 15 minutes late to the group, please wait until the start of the next group to join*

You always have the option if attending in person, please just let your therapist know and they will help you arrange this.